GENERAL
What is Beaver Wax?
BeaverWax is a Canadian company under Turner Manufacturing Company Ltd, specializing in high-performance ski and snowboard waxes, tuning tools, and accessories, proudly designed and manufactured in Canada.
Where are BeaverWax products made?
All Beaver Wax waxes are developed in manufactured in Squamish, BC, Canada, using high-quality materials and environmentally conscious production menthods.
ORDERS & SHIPPING
Where do you ship from?
All orders are shipped from our warehouse in Squamish, BC
Do you ship internationally?
Yes! BeaverWax ships through North America. Please note that international shipments may be subject to customs brokerage, import duties, and local taxes, which are the responsibility of the customer.
How long will it take to receive my order?
Orders are typically processed within 2–3 business days. Delivery times depend on your location and the selected
shipping method at checkout.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your shipment in real time.
RETURNS & REFUNDS
What is your return policy?
You can return items within 30 days of
delivery, as long as they are unused, unopened, and in original packaging. All return shipping costs are the responsibility of the customer. For full details, see our Refund Policy.
How do I start a return?
Please contact our support team at info@beaverwax.com with your order number and reason for return. We’ll provide instructions to complete your return.
WARRANTY
Do BeaverWax products come with a warranty?
Yes. All BeaverWax accessories and irons
come with a 2-year limited warranty covering defects in materials and workmanship under normal use.
What does the warranty not cover?
The warranty does not cover normal wear and tear, cosmetic damage, misuse, or unauthorized modifications or repairs. Please review our Warranty Policy for full details.
How do I make a warranty claim?
Email info@beaverwax.com with your proof of purchase, a description of the issue, and photos if applicable. Our team
will review your claim and provide next steps.
PRODUCTS
What type of wax should I use for my snowboard or skis?
BeaverWax offers a range of temperature-specific and all-temperature waxes to suit your riding conditions. Check the product
descriptions for temperature ranges, or contact us for recommendations.
Are BeaverWax products environmentally friendly?
Yes. We’re committed to reducing our
environmental footprint through eco-conscious formulas, sustainable
packaging, and responsible manufacturing practices.
Do you sell tuning tools and accessories?
Absolutely. We offer a full range of irons, scrapers, brushes, and tuning kits designed for both professional tuners and at-home riders.
CONTACT
How can I contact BeaverWax?
You can reach us anytime at info@beaverwax.com or through our Contact page on www.beaverwax.com. Our team is happy to help with any questions or product support needs.