Order Processing

All orders are processed and shipped from our warehouse in Canada. Orders are typically fulfilled within 2–3 business days of purchase. Once your order has shipped, you’ll receive a tracking number via email.

Shipping Within Canada

Orders shipped within Canada are subject to standard shipping rates and transit times based on your selected delivery option at checkout. Delivery times may vary depending on your location.

International Shipping

Please note that international shipments may be subject to customs brokerage fees, import duties, and local taxes imposed by the destination country.

These charges are not included in the product price or shipping cost and are the responsibility of the recipient. Customs policies vary widely by country, so we recommend contacting your local customs office for more information before placing an order.

Delays and Customs Clearance

International shipments may experience delays due to customs processing. Unfortunately, BeaverWax has no control over customs inspection timelines or additional charges once a package has left Canada.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the estimated delivery window, please contact info@beaverwax.com with your order number and details. We’ll work with the carrier to resolve the issue as quickly as possible.